Shipping Policy

Shipping Costs:

Shipping within the Netherlands & Belgium:
Standard delivery: € 4,95
Estimated delivery: 1-2 business days
Free shipping above: € 50,-

Shipping within Europe:
Standard delivery: € 9,-
Estimated delivery: 2-4 business days
Free shipping above: € 100,-

The Rest of The World:
DHL Express Shipping: € 15,-
Estimated delivery: 2-4 business days
Free Worldwide shipping above: € 150,-

Please note that all delivery times are estimates and not guaranteed.

International shipments may be subject to customs inspections and clearance procedures, which can cause delays beyond our control.

During peak periods such as Black Friday, Cyber Monday, Christmas, or Public Holidays, delivery times may be longer than estimated.

For orders shipped outside the EU, import duties and taxes may apply.
Any applicable duties or taxes are the sole responsibility of the customer and may need to be paid upon delivery.

Once an order has been dispatched, it cannot be cancelled, stopped, or recalled while in transit. 
Shipping costs are non refundable once an order has been shipped.

Igor & James® ships worldwide — and we always aim to do it fast!

Contact Information:

Igor & James®
Alexanderveld 5
2585 DB Den Haag - The Netherlands

E-Mailaddress: info@igorjames.com

VAT Number: NL857677846B01
Chamber of Commerce: 68988575

IBAN: NL92INGB0007773593
Swift / BIC: INGBNL2A

Our Customer Service: support@igorjames.com